At Dream Sleep OT 14 343 827 435 (we, us, or our), we are committed to protecting your privacy and making sure your personal information is secure to the best of our ability.  This Privacy Policy explains how we collect, use, store and disclose your information to comply with the Privacy Act 1988 (Cth) (Act) and includes recent amendments made to the Act under the Privacy and Other Legislation Amendment Bill 2024 (Cth). 

When you visit our website or social media accounts, interact with us to use our services and/ or buy any products from us and provide us with your information, you agree to the collection of that information and our use of it as set out in this privacy policy.

Types of personal information we collect

The types of personal information we may collect about you include:

• your name, images and complete contact details;

• your age and/or date of birth;

• payment details;

• any customer survey results and customer service history;

• website access and usage information;

• information required for automated decision making processes (including where we use artificial intelligence or other software); and

• additional personal information that you or a third party provide to us.

Collection and use of personal information

We may collect, hold, use and disclose personal information to:

• provide access to and use our website and services;

• communicate with you;

• conduct administrative activities such as invoicing and record keeping;

• conduct marketing, analytics and research;

• fulfill legal obligations and respond to disputes; and

• consider employment applications.

Disclosure of personal information to third parties

We may disclose personal information to:

• third party service providers to enable them to provide their services;

• our employees and contractors; 

• our existing or potential agents or business partners;

• sponsors or promoters of any competition we run;

• anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;

• credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;

• courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights;

• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you. This may include parties located, or that store data, outside of Australia; and

• third parties for collection and processing of data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.

By providing us with personal information, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with the Privacy Act (Act) and the Australian Privacy Principles (APPs). 

Note the Act and the APPs may not regulate third parties overseas. If any third party engages in any act or practice that contravenes the APPs, it would not be accountable under the Act.

How we treat personal information that is also sensitive information

Information classified as “Sensitive Information” has a higher level of protection under the APPs. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.

We only collect Sensitive Information with your explicit consent or where required by law. If we need to collect Sensitive Information we will inform you of the specific reason and obtain your consent before doing so.

So long as you consent, your sensitive information (if we hold any) may only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected. 

Automated decision making & AI transparency

If we use automated systems such as Artificial Intelligence (AI) or algorithms either now or at any time in the future, we will:

• inform you when a decision affecting you has been made automatically;

• provide transparency on the criteria used in automated processes; and

• allow you to request human review of an automated decision where legally required or where decisions significantly impact your rights.

Data security and breach reporting

If a data breach occurs that is likely to result in serious harm, we will:

• assess the breach within 30 days as required under the Notifiable Data Breaches NDB (NDB) Scheme;

• notify the Office of the Australian Information Commissioner (OAIC) and affected individuals as soon as practicable; and

• provide details on the nature of the breach and actions taken to mitigate harm.

Serious invasions of privacy

We acknowledge that individuals have the right to take legal action for the reckless or intentional invasion of their privacy. This applies where personal information is misused knowingly and the invasion causes distress, even if no financial harm occurs.

Doxxing 

It is now a criminal offence to publish personal information online with the intent to harass, threaten, or cause harm. We take measures to prevent unauthorised disclosure of personal information online and comply with laws in this regard. 

Our security measures include encryption, access controls and regular cybersecurity audits.

Your rights and controlling your personal information

At all times, you have the right to:

• request access to your personal data;

• correct inaccurate or outdated information; 

• request deletion of your personal information, subject of course to our legal obligations; and

• opt out of receiving marketing communications at any time by using the unsubscribe function in our emails or by contacting us directly. We will comply with the Spam Act 2003 (Cth) and will not send marketing communications without your express or inferred consent.

Overseas transfer

Your personal information may be transferred to an overseas jurisdiction with substantially similar data protection laws such as the United States of America, the United Kingdom, or countries within the European Union (EU). These countries have data protection laws, which protect personal information in a way that is at least substantially similar to the APPs, and there will be mechanisms available to you to enforce the protection of your personal information under that overseas law. 

We take reasonable steps to ensure overseas recipients handle personal information in accordance with APPs. Where personal information is transferred outside Australia, we will ensure appropriate safeguards, such as contractual obligations or data protection agreements, are in place where required. For individuals in the European Union (EU), data transfers outside the EU will be carried out in compliance with Article 46 of the GDPR, ensuring appropriate safeguards.

GDPR

In some circumstances, the European Union General Data Protection (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your personal information is handled in a manner inconsistent with that law.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Cookies, web beacons and Google analytics

We use cookies and tracking technologies to enhance user experience and measure website performance. By using our website and social media accounts, you consent to use of our cookies.  

While cookies don’t tell us your email address, they do allow third parties, like Google and Facebook, to track you as part of our retargeting campaigns. If and when you choose to provide our website with personal information, this information may be linked to the data stored in the cookie. You can manage or disable cookies through your web browser settings.

Web beacons monitor the behaviour on our website and collect data about your web page viewing. 

We also use Google Analytics to collect and process data from time to time. 

Links to other websites

We do not have any control over Third Party Websites and we are not responsible for the protection and privacy of any personal information that you provide whilst visiting them. Third Party Websites are not governed by this Privacy Policy, even if you followed a link from our website to the Third Party Website.

Amendments

We may update this privacy policy as laws change. The latest version will always be available on our website.

For any questions or notices, please contact our Privacy Officer at:

Jessinta Benton 14 343 827 435

Email: info@dreamsleepot.com.au

Last update: 11/8/2026

Dream Sleep OT 14 343 827 435 (we, our or us) operates this website (Site). The domain address of the Site is: www.DreamSleepOT.com.au and it may also be available through other addresses or channels.

Agreement to Terms

By accessing or using our Site, you agree to be bound by these website terms of use (Terms). If you do not agree to these Terms, you must discontinue use of our Site immediately.

When we can change these Terms

We may update these Terms from time to time. Any changes will be effectively immediately upon posting on our Site. Your continued use of our Site following any changes constitutes acceptance of the revised terms. We recommend checking this page regularly to stay informed of any updates. .

Changes to the Site

We reserve the right to modify, suspect or discontinue any aspect of the Site at any time without notice. While we strive to maintain accurate and current information, we make no guarantees that the Site will always be up to date.

Use of the Site

We grant you a limited, non-exclusive, revocable, worldwide, non-transferable licence to use our Site for personal and informational purposes. You must not:

• copy reproduce, distribute or otherwise use content from the Site (Content) without permission; 

• use our Site or Content in a manner that competes with our business; 

• infringe upon our intellectual property rights; or

• engage in any unlawful or prohibited activities as outlined in these Terms.

User conduct

When using our Site, you must not:

• engage in any activity that is illegal, fraudulent or harmful;

• defame, harass, threaten, or offend others;

• interfere with other users access to the Site;

• introduce viruses, trojans or other harmful software;

• collect data from our Site by automated means; or

• impersonate any person or entity.

Information disclaimer

The content on our Site provides general information only and does not constitute legal, financial or professional advice. You acknowledge that reliance on any information provided on this Site is at your own risk and we are not liable for any loss or damage arising from such reliance. To the maximum extent permitted by law, we make no representation, warranty or guarantee with respect to the Content or the likely outcomes you will get if you action the information on our Site and apply it to your situation or life. You should always get professional advice about your circumstances from an appropriate professional. 

Intellectual Property rights

Unless otherwise stated, we own or licence all intellectual property rights in our Site and its Content. You may not: 

• copy, modify, reproduce, publish or distribute our Content without written permission;

• create derivative works based on our Content; or

• frame or embed our Content in another website.

Third party websites

Our Site may contain links to third party websites (Third Party Sites). We do not endorse, control or accept responsibility for any Third Party Sites or their content. You use of Third Party Sites is at your own risk. 

User generated content

If you submit or upload content (User Content) to our Site, you grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use, modify and distribute that User Content. You warrant that: 

• you own or have the necessary rights to the User Content;

• the User Content does not violate any laws or third party rights; and

• you are responsible for all User Content you upload.

We reserve the right to remove any User Content at our discretion.

Disclaimers

To the maximum extent permitted by law, we make no representations or warranties about our Site or its Content, including that:

• it is accurate, complete or up to date;

• access to the Site will be uninterrupted; ad

• it is free from errors, viruses, or harmful components.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, consequential or punitive damages including but not limited to:

• your use of, or inability to use, the Site;

• errors, omissions, or inaccuracies in Content; or

• loss of data, or unauthorised access to information.

Indemnity

You agree to indemnify us, and hold us harmless against any claims, losses, liabilities or expenses arising from your:

• use of our Site;

• breach of these Terms; and

• infringement of any third party rights.

This indemnity continues after the termination of these Terms.

Termination of access

We may suspend or terminate your access to our Site at any time, without notice, if you breach these Terms or for any other reason. We are not liable for any loss or damage resulting from such termination.

Governing law and dispute resolution

These Terms are governed by the laws of Western Australia, Australia. You agree to submit to the exclusive jurisdiction of the course in that State. If accessing this Site outside Australia, you do so at your own risk and are responsible for compliance with local laws.  

Contact information

Jessinta Benton 14 343 827 435

Email: info@dreamsleepot.com.au

Last update: 11/8/2026

At Dream Sleep OT 14 343 827 435 (we, us or our) we are committed to being transparent about how we use Artificial Intelligence (AI) tools in our business operations. Where AI is used, we strive to use it ethically, and in accordance with Australian law and best practices. This policy should be read in conjunction with our privacy policy, which outlines how we handle personal and sensitive information.

Use of AI tools

We may use trusted AI powered tools and platforms in our day-to-day operations for purposes including but not limited to:

• drafting written content such as emails, reports, captions, blogs or proposals;

• assisting with design, formatting or editing;

• automating internal workflows or administrative tasks;

• supporting research or information gathering; and

• enhancing customer support.

We do not and will not use AI to make autonomous decisions about individuals or their events without human review or oversight.

Who does this policy apply to?

This policy applies to all employees, contractors, and any other individuals or entities using AI systems provided or authorised by us. 

It covers all current and emergent AI technologies used in our operations, including but not limited to:

• generative AI tools (for example, content creation, drafting);

• machine learning models (for example, data analysis, automation)

• AI-powered software applications; and

• AI used in customer service (for example, chatbots)

‘AI’ refers to technologies that perform tasks typically requiring human intelligence, such as generating text, analysing data or making recommendations.

This policy applies only to AI tools we directly use or control. It does not apply to AI used by third party service providers unless expressly stated.

Safeguarding your information

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

When using AI tools, we handle confidential and commercially sensitive information with care. We take reasonable steps to avoid inputting personal information unless essential, and only into platforms with appropriate privacy protections in place. 

We do not knowingly input sensitive information such as health, racial or biometric data into AI systems without your explicit consent.

We will de-identify any of your content unless you give us consent to share it. Where possible, we use AI tools that do not retain, share or train on sensitive client data, based on what we can reasonably verify.

Human oversight

Where AI is involved in decisions that may significantly affect individuals, we ensure appropriate human oversight and review are in place.

Accuracy and reliability

While AI can help us generate ideas and content, it can also produce errors or inaccuracies. All AI supported outputs are reviewed by a human team member before use. We remain fully responsible for all final content and decisions in our business, regardless of AI use. 

Transparency

We aim to be transparent about our use of AI where appropriate and where required by law. For example, we may inform individuals when they are interacting with an AI system (such as a chat bot). If you would like more information about our use of AI or whether it has been used in delivering services to you, please get in touch using the contact details below.

Fairness

We are committed to using AI in a fair and without discrimination. We take reasonable steps to identify and reduce potential biases in AI systems and data.

Prohibited uses

We will not use AI for:

• unlawful activity;

• discrimination based on protected attributes (for example, race, gender, religion);

• generating or spreading false or misleading information with the intent to deceive;

• infringing intellectual property rights;

• creating deepfakes or manipulating media in harmful ways; 

• creating or using biometric surveillance systems (like facial recognition) without lawful authority or consent; or

• automated decision-making with significant legal or personal effects, without appropriate human oversight, where prohibited by law.

Monitoring and review

We will monitor how AI systems are used to ensure compliance with this policy. This policy will be reviewed and updated regularly to reflect changes in technology or legal requirements.

For any questions or notices, please contact us at:

Jessinta Benton 14 343 827 435

Email: info@dreamsleepot.com.au

Last update: 11/8/2026

1. Owner

Jessinta Benton trading as Dream Sleep OT 14 343 827 435 owns and operates this platform (owner, we, my, our or us). Any reference to “we, my or us” also includes the successors and assigns of the owner.

2. Site

We operate www.dreamsleepot.com.au (Site). When we refer to our Site it also includes references to our online or mobile presence, regardless of how you access it and may include the Site or a third party platform, which we currently use as at the date of these terms and conditions (Terms). 

By accessing and/or using our Site, you warrant to us that you:

1. have reviewed these terms and conditions (Terms) and our Privacy Policy available here and note that these two documents together form our agreement with you;

2. have the legal capacity to enter into a legally binding agreement with us, or if you are under 18 years of age, you have your parent’s or legal guardian’s permission to access and use the Site and they have agreed to the Terms on your behalf; and

3. agree to use the Site in accordance with these Terms.

   When do these terms apply?

These Terms apply when you purchase one of our online courses and other digital products and resources (Content) available for purchase on our Site. You must read and agree to the Terms before you proceed with the purchase of any Content.

4. Our contract with you

4.1 When you, as purchaser of Content  (you or your) place an order (Order) via our Site, you will receive an acknowledgement confirming receipt of your Order. However, this acknowledgment will not constitute acceptance of your Order. 

4.2 A contract will not be formed between us until we send you confirmation the Content has been dispatched to you by email or other form of digital download (Contract). In the case of audio, video or online course content hosted on our Site, we grant you a licence (which is limited, revocable, non-exclusive and non-transferable) to listen to, download, watch or stream such content for your personal, non-commercial use, subject to the terms and conditions of any applicable third party platform used to host our Site. 

4.3 You agree that you will not copy, reproduce, distribute or use the Content other than as set out in these Terms and that you must not sell, transfer, lease, modify, distribute or publicly perform the Content provided to you by us. 

4.4 If you breach these Terms we reserve the right to terminate your license to use any Content. Only those products or services listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Any additional order for one on one services or other Content we offer will be subject to another contract.

5. Pricing 

The Price of our Content is listed on our Site at the time of purchase. We try and ensure that all details, descriptions and prices that appear on our Site are accurate, note that errors may occur. Where we become aware of any such error we will endeavour to correct it as soon as we are reasonably able.

5. Payment
Payment must be made by the method you choose from our Site (Payment). Payment may be subject to additional fees, terms and conditions imposed by the third party payment processor we use (if applicable). Where a third party payment processor is used for Payment, please review the relevant fees and terms of that processer before choosing your payment method. You will be charged in Australian dollars unless advised otherwise and where applicable, Goods and Services Tax (GST) will be added to the price.

6. Delivery of Content to you
The Content will be provided to you by email or other form of digital download, including but not limited to streaming them from a third party platform. You acknowledge and agree that any use of a third party platform means you will be subject to the terms and conditions of that platform as well as these online purchase terms and conditions. 

7. Limitation on claims

7.1 We have no liability to the extent that a failure of the Content or other product or service you purchase from us caused by any act or omission on your part.

7.2 Our liability for failure to comply with a consumer guarantee under the Australian Consumer Law is limited to:

1. in the case of goods supplied by us, the replacement of the goods or the supply of equivalent goods (or the payment of the cost of the replacement or supply), or the repair of the goods (or the payment of the cost of the repair); and

2. in the case of services supplied by us, the supply of the services again or the payment of the cost to the Customer of having the services supplied again.

7.3 Subject to the preceding paragraphs, no attempt is made to exclude or limit liability arising under the Australian Consumer Law to the extent that there is a statutory restriction on such exclusion or limitation. In all other respects, our total liability for loss or damage of every kind, whether arising pursuant to the Contract or these terms of service or arising in any other way out of or in relation to the supply of the goods, their sale, delivery or the way they behave, and whether in tort or contract or in any other cause of action, is limited to an amount equivalent to the sum paid by you to us for the goods. 

8. Warranty disclaimer

To the extent permitted by law, any condition or warranty that would otherwise be implied into these Terms is hereby excluded. Further, the application of the United Nations Convention on Contracts for the International Sale of goods (the Vienna Convention) to this agreement (by virtue of any law relevant to this agreement) is excluded.

9. Intellectual Property rights

9.1 Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and the Content. Your use of our Site to participate in our online course and/ or digital products and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content.

9.2 You must not, without the prior written consent of us or the owner of the Content (as applicable): 

1. copy or use, in whole or in part, any Content; 

2. reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or

3. breach any intellectual property rights connected with our Site, including (without limitation) by:

   1. altering or modifying any of the Content;

   2. causing any of the Content to be framed or embedded in another website or platform; or 

   3. creating derivative works from the Content.

10. User Content

10.1 You may be permitted to post, upload, publish, submit or transmit relevant information and content, including reviews (User Content) on our Site.  By making available any User Content to you on or through these methods, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through, or by means of our Site.

10.2 You agree that you are solely responsible for all User Content that you make available on or through our Site.  You represent and warrant that: 

1. you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content as contemplated by these Terms; and

2. neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site we use for the Content will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

10.3 We do not endorse or approve and are not responsible for any User Content. We may, at any time at our sole discretion, remove any User Content.

11. Exclusion of competitors
You are prohibited from using our Site, including the Content, in any way that competes with our business. If you breach this term, we will hold you responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/ or whether present, unascertained, future or contingent (Liability) we suffer, and hold you accountable for any profits that you may make from non-permitted use.

12. Discontinuance

We may, at any time and without notice to you, discontinue our Site in whole or in part.  We may also exclude any person from using our Site and our Content, at any time at our sole discretion. We are not responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.

13. Waiver
Any waiver of any provision of the terms of service will be effective only if in writing and signed by us. Without limiting the foregoing, if you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

14. No guarantee

14.1 While every effort has been made to accurately represent the courses we offer and the likely outcome, there is no guarantee that you will achieve the results that you may have expectations of. In this regard, your level of success in completing any digital online course offered by us depending on the time you devote to the program and other external factors. 

14.2 Since these factors differ according to different individuals we cannot guarantee your success or any particular outcome or other external outcomes including the following: 

1. the successful creation or continuation of your own online course;

2. an increase in customers due to a new social media management strategy; or

3. better management of your social media.

14.3 You enter into any online course or program of study we offer on this basis.

15. Disclaimer

15.1 You acknowledge and agree to proceed on the basis that:

1. the information provided in our digital products (including any Online Course) is compiled from our experience as an Occupational Therapist]; and

2. We make no guarantee as to the likely outcomes or otherwise of participating in the Online Course or any other program or package offered by us. This includes no guarantees with respect to getting more sleep or no more night wakes amongst other benefits.  

15.2 You warrant that you have not relied on any testimonials published by us as a reliance to purchase the online course or otherwise purchase the digital products we offer and undertake that you will participate in this course on that basis and hold us harmless if you do not achieve the results you desire.

16. Entire agreement
The above terms set out in this online course purchase terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and us. 

17. Variation

We may modify these Terms from time to time by posting the amended Terms on our Website. By continuing to use the Website and any associated third party platform hosting our Content after such modification, you agree to the amended terms. If you do not agree to the modifications, you must terminate your account with our Website and any other associated third party platform hosting our Content.

18. Severance

The provisions of these Terms are severable and if any provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.

19. Governing law

The laws in force in Western Australia, Australia govern these Terms. You agree to submit to and be bound by the exclusive jurisdiction of the courts of that jurisdiction.

Jessinta Benton 14 343 827 435

Email: info@dreamsleepot.com.au

Last update: 11/8/2026

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